Shipments to Italy, San Marino and Vatican City are made by BRT / DPD .

As required by the laws that govern trade,
all shipments of are accompanied by  official invoice declaring the value of individual items in Euro.

For items in the balance bill indicates the amount discounted.

Orders are shipped from , Monday to Friday with hours 10:00 to 17:00.
Orders placed during weekends will be processed from the nest Monday morning.

At the time the order is shipped, sends its customers an e-mail containing the tracking number provided by BRT.

Customers can track the status of their shipment BRT on site, by simply entering the number of its ships in the “Your Order”. The web page displayed will show the movement and exact date of your shipment.

Upon arrival of the goods, customers are requested to carefully inspect the package when a signature proof of delivery of the shipment.

The packs are carefully packed in a plastic seal and with adhesive tape with a security key.
If for any reason, the package appears tampered with or if the tape is not intact, the Clients are asked to sign the receipt, subject, or to refuse delivery.

In the event that the shipment is accepted with a signature is not authorized or there is evidence of tampering of the package, customers are asked to report the incident immediately and contact the local BRT office mail
If for any reason delivery can not be successfully delivered to the address provided by the customer in the commercial contract, the package may be returned to sender at the expense of the Customer.

These amounts will be deducted from any refund due to you by All customers who place an order establishing a business relationship with and therefore undertake to accept delivery of your parcel.

If for any reason the customer refuses delivery of the shipment or requires the return to sender any shipping charges, charged to, will be deducted from any refund due to the customer., shipments are insured against theft and accidental damage. so if the customer wanted to use this service, please send an email or place it in the notes of the purchase order.
Therefore it must be remembered that the goods always travel at the risk of the customer. “Except in cases in which explicit request for total insurance coverage of the value” always charged to the customer.

Once the shipment arrives at destination insurance becomes invalid.

We advise you to ENSURE the goods, if it is not insured, in case of damage, loss or theft it will be impossible to request a refund from us or the courier, WE ARE NOT RESPONSIBLE FOR SHIPMENT.